Honoring obligations and respecting customers are fundamental to Bella Bridal’s business philosophy. your appreciation of these policies will assist us in providing the highest level of customer service.

  1. Appointments are required for trying on wedding gowns. We also do our best to accommodate walk-in brides for trying wedding gowns only. Brides will be provided with service to try on wedding gowns based on the availability of a changing room and a sales consultant, and after completing the registration form.
  2. For brides who already purchased their wedding gowns with us, appointments are always required for browsing or trying on bridesmaids dresses.
  3. Unpaid balances are due upon receiving of the ordered gown at Bella Bridal Gallery.
  4. When the balance is paid upon the arrival of the dress, we offer FREE storage of all special ordered dresses until the wedding day.
  5. The bride will be the point of contact between Bella Bridal and her entire bridal party.
  6. Checks are not accepted for final payments.
  7. Shipping dates obtained from the manufacturers are approximate, and the estimated delivery time on special orders is 4 to 6 months. Rush deliveries are available at extra cost.
  8. All sales are final, deposits are non-refundable.
  9. Alterations are Extra.
  10. Press and Steam are also extra.
  11. We only provide measurements to customers who are placing a special order with Bella Bridal Gallery.
  12. It is the customer’s responsibility to pick up the special ordered items from Bella Bridal Gallery after it has been received, and before the wear date.
  13. We offer up to 3 try-on appointments for trying on Wedding Gowns before placing an order. Conditional to full compliance to our store policies.
  14. We register all customers. Brides trying our samples to obtain information for the sole purpose of ordering elsewhere, copying our designer styles for a dressmaker, or to order on-line are investigated and reported to authority if necessary.
  15. Our alteration, accessories, and bridesmaids dresses services are offered exclusively for brides that have purchased their wedding gowns through Bella Bridal Gallery.